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Evaluation of a staff manual for improving work performance of retarded clients in sheltered workshops


Autor/in:

Pallotta-Cornick, M. Angela; Martin, Garry


Herausgeber/in:

European Federation for Research in Rehabilitation


Quelle:

International Journal of Rehabilitation Research, 1983, Volume 6 (Number 1), Seite 43-54, London: Lippincott Williams & Wilkins, ISSN: 0342-5282 (Print); 1473-5660 (Online)


Jahr:

1983



Abstract:


Man untersuchte ein autodidaktisches Handbuch zur Entwicklung einer Produktionssupervisionsstrategie (PSS) als Hilfe für Personal, das für die Supervision der Produktion von 80 geistig Personen in vertraglicher Montagearbeit in beschützenden Werkstätten verantwortlich war.

Das Handbuch wurde im Rahmen eines multiplen Baseline-Designs bei drei Gruppen von Personal und Patienten eingesetzt. Danach wurde auf Ersuchen des ersten Autors die mit dem Handbuch entwickelte PSS in den drei Gruppen abgesetzt.

Die durchschnittliche Produktion pro Stunde stieg unter PSS bei 77 von 80 Patienten an. im Vergleich zu der mittleren Produktion in der Baseline Periode ergab sich cine durchschnittliche Zunahmerate für alle Patienten von 68 Prozent. Die Fehlerquoten wurden bei den [...]


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Englisches Abstract:

Evaluation of a staff manual for improving work performance of retarded clients in sheltered workshops


Abstract:


A self-instruction manual to develop a production supervisory strategy (PSS) was studied as an aid for staff responsible for supervising production of 80 retarded persons working on contract assembly tasks in sheltered work settings.

The manual was introduced in a multiple-baseline across three groups of staff and clients. Subsequently, at the request of the first author, the PSS developed via the manual was withdrawn in a multiple-baseline across the three groups. Average hourly production increased for 77 of the 80 clients under the PSS as compared to the mean production during baseline, with an average percentage increase for all clients of 68%. The error rates were not affected by the changes in production rates. Mean production rates decreased when the PSS was withdrawn.

A preference test showed that all of the clients were in favor of the PSS. A staff questionnaire indicated that all the staff recommended the use of the PSS for the benefit of the clients and as a personal preference for work conditions. Following the completion of data collection, staff in all settings voluntarily reintroduced the PSS.

Many components of the PSS were still in effect with all three groups at an 11-month follow-up, and with two of the groups at a 20-month follow-up. Failure to maintain the PSS in a group coincided with complete staff turnover for that group. It was concluded that the PSS can be effectively implemented by workshop staff on the basis of a self-help manual.


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Bezugsmöglichkeit:


International Journal of Rehabilitation Research
Homepage: https://journals.lww.com/intjrehabilres/pages/default.aspx

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Referenznummer:

R/ZA1758


Informationsstand: 05.04.2004

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